Privacy Policy

This Policy explains how we collect and use in a limited way the things you might tell us about yourself, or information about you that we might collect through this website www.trialsummaries.com (which we will call here ‘the Website’).

To explain who ‘We’ are, ‘We’ means Citeline. We might use the words ‘Citeline’ or ‘us’ or ‘our’. Citeline is part of the wider Norstella group, whose Global Privacy Notice can be found here.

Privacy Promises

Your privacy is important to us, and we are committed to protecting it. If you have any questions about how we use your information that this Policy doesn’t answer, please contact us using the details below.

We want to promise that:

  • We will never contact you without your permission
  • We do not share your information for promotional purposes
  • We do not share your information with clinical trial sponsors,
  • We do not share your information with Clinical Research Organizations (CROs)
  • We do not share your information with any organizations for the purposes of recruiting you to clinical trials
  • We are always here to answer any questions you have about privacy and your information

Why We Collect Information

We only collect information about you for very limited purposes and we will never contact you without your permission. We use your information only:

  • to deliver email notification with the link to the Trial Result Summaries that you want to receive from us,
  • to collect any feedback or ideas you may want to give us and to communicate with you about these if you would like
  • to help us operate and improve the Website
  • for security, to detect any fraud or illegal activities

What Do We Collect About You?

When you visit our Website, you can choose to provide some information about yourself.

If you choose to sign up to receive an email notifications alerting you that specific Trial Result Summaries are available then we will collect:

  • Your email address
  • Your preferred language to receive them in
  • That you have read and understood this Policy
  • That you are over 16 years old
  • That you want us to send you an email notification that these specific Trial Result Summaries are available

Also, if you choose to provide feedback, comments, or ideas about the Website, you can do this anonymously so that we do not know it is from you. If you choose to include some information about yourself when you do this then we will collect this, but this is completely your choice.

We may also collect information about your computer using cookies and other similar technologies. Cookies are small text files created by a website and stored on your computer. Cookies allow us to identify some information from your computer, by allowing us to recognise your browser or device.

Cookies allow basic functions like page navigation and access to secure areas of the website. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You may be able to decline these cookies through your browser, but necessary parts of the site will not then work. These cookies do not store any personally identifiable information.

How We Share the Information We Collect

We may share your information with others but only for the very specific purposes we listed under “Why we collect information” we might share it with:

  • Organisations and individuals that help us run and operate the Website, who will only be working on our behalf
  • Other members of the Norstella group, but only where they can help us in achieving the limited purposes listed above
  • Organisations or law enforcement agencies to help to protect us, or you, or other users of the Website legally, and which we have to share it with to comply with the law
  • Organisations that may be looking to, or decide to: purchase, to help support financially, or to join us or a company in the Norstella group to provide this Website

Controlling Your Information

How do I control cookies?

Cookies are either what we call “session cookies” or “persistent cookies.” Session cookies expire once you close your browser or once your session ends. Persistent cookies remain on your device for longer, or until you or your browser erase them.

It is important to know that some cookies are required for the Website to work (known as ‘strictly necessary’ cookies). Choosing not to use some other cookies may also mean that the Website does not work as well for you. We want to give you as much control as possible over the information that cookies collect about you and you can do this in multiple ways:

  • When you first visit the Website you can choose which types of cookie you are happy for us to use. You can choose your settings by clicking on ‘Cookie Settings’
  • Some browsers also allow some control of most cookies through your browser settings. You can use these settings to reject cookies, to let you know a cookie is being placed by a website or to delete all cookies
  • If you would like to opt-out from the use of your information by Google Analytics specifically, you can use Google’s Analytics opt-out browser add-on designed for this purpose.

To find out more about cookies, including how to manage and delete them, visit www.allaboutcookies.org

How can I use my rights over my information?

If you would like to access, correct, or ask us to delete any of your information you can do this by contacting us at [email protected].

How can I unsubscribe from Trial Results Summaries?

If you do not want to continue receiving Trial Result Summaries that you requested from us, you can click the unsubscribe link in our emails or contact us at [email protected] to request this.

Visitors to the Website Outside of the United States

Our systems are located in the United States. If you are visiting the Website from outside of the United States, we will only transfer your information to the United States where we are allowed to and only for the limited purposes listed above.

Website Not Intended for Children

We recognize the importance of children’s safety and privacy. The Website is not designed to attract children and is not intended for use by any children under the age of 13. We do not request, or knowingly collect, any information about children under the age of 13. Trial Result Summaries should also only be received by those who are aged 16 and over.

Security

It’s important to us to keep your information safe and secure. To do this we maintain reasonable physical and electronic defences to limit access to your information where there shouldn’t be access to it, or where it could be used for purposes beyond ours.

Do Not Track

Do Not Track is a privacy setting in your browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. It is important for us to tell you that our Website currently does not take any action when it receives a Do Not Track request, but if you would like details on how to turn on Do Not Track, visit www.donottrack.us.

Questions / Changes to Policy

We may need to sometimes make changes to this Policy; if we do, we will update this page with the changes. Please refer back to this Policy for any changes. If we would like to use any information we have about you in a way that is very different from the purposes we told you we would use it for when we collected it, we shall let you know by email.

How to Contact Us

If you have any questions about the Privacy Policy, how we use your information, or you would like to speak to our Privacy team , you can use this email or mailing address:

Email Address
[email protected]

Postal Address
Attn: Norstella Privacy Team
3 More London Pl
London
SE1 2RE

We always hope to resolve any of your privacy concerns. If you are not happy with how we respond, or you believe that your privacy rights have not been respected, you can complain to any organisation that is responsible for making sure we respect your privacy.

In the UK, the UK Information Commissioner’s Office regulates and enforces data protection law. You can contact them at www.ico.org.uk.

In the EU, our Designated Data Protection Authority is in the Netherlands, and the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) regulates and enforces data protection law. Their procedures can be found at autoriteitpersoonsgegevens.nl.

In California, the Attorney General’s Office regulates and enforces privacy law. Their procedures can be found at https://www.oag.ca.gov/privacy/ccpa.